Phone: (210) 692-0022 | Email: associatesinsurance@gmail.com | Text: ‪(210) 338-0337‬

(210) 692-0022

Associates Insurance One Services
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(210) 692-0022

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In the event of an auto accident

 Immediate Actions (At the Scene)

  1. Ensure Safety & Check Injuries: Stop, turn on hazards, and check yourself, passengers, and others involved for injuries. Call 911 if anyone is hurt.
  2. Move to Safety: If the vehicles are drivable and it's safe, move them off the road to prevent further accidents.
  3. Call the Police: Even for minor crashes, call the police to create an official report, which is vital for insurance claims. Get the officer's name and badge number.
  4. Document Everything: Take photos of vehicle damage, license plates, the scene (road, traffic signs), and gather witness info.
  5. Exchange Information: Swap names, contact details, driver's license, and insurance info with other parties.
  6. Avoid Admitting Fault: Don't apologize or say you were at fault; stick to the facts when speaking with others and the police. 


Follow-Up Actions

  1. Seek Medical Attention: Get checked by a doctor, as some injuries don't appear immediately.
  2. Contact Your Insurer: Notify your insurance company as soon as possible to start the claims process.
  3. Get the Police Report: Obtain a copy of the official accident report for your records and insurance. 

Personal and Commercial Auto Insurance Carriers

Contact Information

Alinsco

Claims: (877) 437-5010


Alpine Rio

Claims: (888) 754-1911

Roadside Assistance: 1 (855) 575-6504

Anchor General Insurance

Claims: (877) 952-1100

Apollo MGA

Claims: (855) 371-7310

Assurance America

Claims: 1 (888) 580-8134

Roadside Assistance: 1 (800) 450-7857

Bristol West

Claims: 1 (800) 274-7865

Roadside Assistance: 1 (888) 888-0080

Connect/Reliant MGA

Claims: (855) 664-5050

Roadside Assistance: 1 (866) 366-9546

Entegra General

Claims: (800) 638-3780

Fenix General

Claims: (833) 336-4942

Gainsco

Claims: 1 (866) 424-6726

Geico

Claims: 1 (800) 841-3000

Roadside Assistance: Mobile App

Hagerty

Claims: 1 (800) 385-0274

Roadside Assistance: (888) 310-8020

Kemper

Claims: (800) 353-6737

Roadside Assistance: Click Here

Lone Star MGA

Claims: (214) 570-8358

National General

Claims: 1 (888) 325-1190

Roadside Assistance: 1 (888) 293-5108

Progressive

Claims: 1 (888) 671-4405

Roadside Assistance: 1 (800) 776-4737

Root Insurance

Claims: (866) 980-9431

Seaharbor Insurance

Claims: (877) 220-6130

The General

Claims: 1 (800) 280-1466

Roadside Assistance

United Auto

Claims: (800) 344-2150

If you are not sure which insurance carrier you are associated with, please contact Associates Insurance at (210) 692-0022 for further assistance

In the event of a home loss

 In a home loss, prioritize safety, then mitigate further damage, and immediately contact your insurance company to start a claim, documenting everything with photos/videos while securing temporary housing and essentials, and finally exploring government/financial aid. Keep detailed records of all expenses and communications with insurers and relief agencies to navigate the recovery process effectively. Immediate Actions (First 24-48 Hours)

  1. Ensure Safety: Get yourself and family to a safe place; evacuate if the home is dangerous. Call emergency services if needed (fire, police for theft/burglary).
  2. Mitigate Damage: Take reasonable steps to prevent more loss (e.g., tarp a damaged roof, shut off water/gas if safe).
  3. Contact Insurance: Notify your agent or company immediately to report the loss and start the claim.
  4. Document Everything: Take extensive photos/videos of all damage from multiple angles; don't discard damaged items.
  5. Secure Essentials: Find temporary housing, save receipts for hotels, meals, and supplies. 

Next Steps (Days Following)

  1. Work with Adjuster: Meet the insurance adjuster, point out all damaged items, and understand your coverage.
  2. Track Expenses: Keep detailed, itemized records of all costs related to displacement and repairs.
  3. Contact Mortgage Lender: Inform your lender about the situation and ask about payment relief options.
  4. Seek Assistance: Check for FEMA aid, local relief, and community support.
  5. Mental Health: Acknowledge the emotional toll and seek support if needed. 

Homeowners and Renters Insurance Carriers

Contact Information

Dual/National Summit

Claims: 1 (800) 749-6419

Foremost

Claims: 1 (800) 527-3907

Homeowners of America

Claims: (866) 407-9896

Porch Insurance

Claims: (888) 927-4530

Progressive Home

Claims: 1 (800) 776-4737

Trinity General Agency

Claims: (844) 421-8813

Wellington

Claims: (800) 880-0474

If you are not sure which insurance carrier you are associated with, please contact Associates Insurance at (210) 692-0022 for further assistance

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